Classroom Services

Classroom Services serves the GW School of Medicine and Health Sciences by supporting the technological and educational needs of the faculty, staff, and students.

Located in Ross Hall 430, Classroom Services provides a multitude of services structured to support the teaching, learning and research needs of the SMHS community. Videoconferencing, an equipment loan service and on-site technical support are just a few of the services that are provided on a daily basis. We coordinate scheduling, AV and technical support for learning spaces in the following locations:

  • Ross Hall
  • Himmelfarb Library
  • 2000 Pennsylvania Ave.
  • 2600 Virginia Ave.
  • Science and Engineering Hall (SEH) (8th Floor Only)

It is our goal to provide the latest technologies with stellar customer service to meet the academic and information sharing needs of the SMHS community.

If you are experiencing technical issues for a class in session, please pick up the phone mounted on the wall to reach Classroom Services staff directly.

NEW! PollEverywhere Tutorial

PollEverywhere has released an updated graphical interface on 08/03/23. This updated interface may affect slides created prior to this update.

(GW is currently operating under the previous interface, and the instructions below are for when the newest interface is rolled out.)

  1. Open Powerpoint Slides > Login with your username and password (on PollEv tab in PowerPoint)
  2. Select > Check for updates (Latest version is 3.0.9)
    1. *If you are having issues with Steps 1 or 2, please go to the following link below to download the PowerPoint plug-in directly and install.
      1. For PC:
      2. For MAC:
  3. Select > Sync (to re-sync all your PollEv slides)
  4. Use PPT presentation mode to check slides
  5. Select > Insert > Activity (to re-insert any slides having issues)
  6. If syncing and reinserting slides does not work, test your poll by going to > Login > Select Poll > Click "Present"
  7. If you are still having continuing issues, please contact
  8. Link to video tutorial below (**You may need to click on the link twice, as it might send you to Blackboard upon the first try):

To test the latest PollEverywhere version, you may use the demo account username and password below:



Password: GWUtest101

Please provide us feedback with the link below by 9/22/23.